Features

Training and Onboarding

Rent Tracking Resources

Tenant Screening

TRAINING AND ONBOARDING

  • Our easy migration tools and live training get you started off right. Your existing data will be added to your Total Management account so you and your team can start working, even before you ever make a payment. We also offer immediate access to support so you can quickly talk to a friendly and responsive REAL person during training.

RENT TRACKING RESOURCES

  • From move outs to security deposits, Total Management has you covered!
  • Move outs: Featuring a 1-step process that generates a check and invoice for you, taking the current balance and subtracting the remaining security deposit all in one step.
  • Payments: Easily see who owes money, run Balance Aging Reports, and print or email invoices, late notices, or eviction notices, enter rent for more than one property and print receipts too – all from the same screen.
  • Security deposits are automatically created when a tenant moves in and the accounting is done in the software. You can create deposit types that store the amount of the deposit, an automatic withholding, and the correct ledger account.
  • Letter Wizard: Create or load a letter and our automated system will complete tenant information and email or print the letter for you.

TENANT SCREENING

  • Credit, eviction, and criminal screenings are built into two different package options. Both options include FICO credit scores and easy to read reports. There are also settings to prevent team members from leasing to undesirable tenants.

TENANT PORTAL

COMMON AREA MAINTENANCE (CAM) & TAX RECONCILIATION

COMPREHENSIVE ACCOUNTING

TENANT PORTAL

  • Create a better experience for your tenants!
  • Pay online through credit card, electronic transfer, and even set up recurring automatic payments.
  • Submit work orders through our easy online system to track and manage your maintenance – keeping both tenants and staff happy and efficient. Automated texting to maintenance staff means if staff is nearby and gets a notification, they can just walk to the next assignment instead of walking back to the office.
  • Package Tracking

COMMON AREA MAINTENANCE (CAM) & TAX RECONCILIATION

  • Instantly apply customized CAM & Tax settings to any leased unit with this built in feature.
  • Reports are generated to show you how shares were calculated.

COMPREHENSIVE ACCOUNTING

  • A full blown accounting system is built in to every aspect of the software.
  • Budgeting: Create budgets based on new or previous data, with our editable templates. Define your expenses, income, and rental income separately, or use a market rent or unit by worksheet to give you the most accurate forecast.
  • Dashboard & Reports: Quickly see your expenses, expected monthly overview, bank balances, unpaid bill amounts, and detailed tenant balances straight from the dashboard. Our 50 easily organized reports are real estate specific to get you the financial reporting you need.
  • Easy Invoicing: Find everything you need to know about your vendors, their bills, and payments in one place. Automated features like auto fill and duplicate invoice entry alerts streamline invoicing.

EASY NAVIGATION WITH INCREASED MULTITASKING

DATA & SECURITY

ONLINE MARKETING

EASY NAVIGATION WITH INCREASED MULTITASKING

  • Simplify your workflow with thought out tools that give you instant access to the features you use most.
  • Our software has an easy to operate browser based application with simultaneous data connection and alteration that allows you to switch in between screens and tasks without losing any unsaved data.

DATA & SECURITY

  • Secure user settings offer features to limit what individuals can do and view once they are logged into your account. Our unique “Viewing Class” tool lets you limit what bills individuals have access to in one setting.
  • Total Management operates in multiple datacenters for redundancy. All of our facilities feature advanced electronic security and surveillance and are manned 24/7/365. All of your sensitive data is encrypted at our facilities and again when sent to you over the Internet using industry standard SSL encryption. This redundancy, security, and encryption ensure you have access to your information when you need it most.
  • Data Center Security
    • 24/7/365 staffed data centers
    • SAS 70 Compliant data centers
    • All servers are kept in locking network equipment racks
    • Entry ways secured with electronic protection devices
    • 24/7/365 high resolution, motion-detecting video surveillance
    • Fully redundant power and HVAC
    • Fire-threat detection and suppression
  • Internet Security
    • All sensitive data is encrypted on site
    • All passwords are encrypted
    • All connections over the Internet are encrypted using industry standard SSL
    • Multiple firewalls protect the perimeter network from external intrusion
    • Servers run hardened Enterprise Grade Linux and security patches are kept up-to-date
    • Fully redundant infrastructure ensures high availability

sas70

ONLINE MARKETING

  • Give your listings the exposure you want by creating beautiful posts at no extra cost, and syndicating to some of the largest networks in the real estate industry – new partners being added regularly. Just enter your listing once, and it will automatically be pushed out to some of the highest trafficked search sites on the Internet.